Privacy Policy

Our privacy statement is very concise. We do not share your information with anyone.  However, it is necessary to share your address and phone number when items are drop-shipped from our manufacturers and suppliers.

Return Policy 

Before returning merchandise you must call customer service at 936 564 1900 within 7 days of receiving your order.

RA numbers are good for 10 days.

NOTE: A restocking fee of 20% with a $5.00 minimum will be deducted from refunds unless the return is due to our error.

 

NOTE: Merchandise returned without an RA number will not be shipped back to sender or refund issued.

Merchandise being returned must be unused and in the original manufacturers packaging.

  • Used, soiled or discontinued merchandise is not returnable.
  • Merchandise held for more than seven days is not returnable.
  • Customers approved to return merchandise for credit or exchange will be responsible for return shipping charges unless the return is due to our error or defective item.

 

Order Cancellation Policy

Please submit any cancellation request via email to sales@wesellsolar.com  or call 936-564-1900.

Email cancellations must contain the following: first name, last name, order number, and reason for canceling. Please provide contact information.

 

Warranty Policy

All product warranty's are as specified by and the responsibility of the manufacturer of the product.